According to the recent data, 30 percent of people have medical debt or have difficult time to manage with their medical bills. From these results alone, it’s necessary that something needs to be done to improve patient collections.
Physicians or Practice Handlers are already taking useful steps towards to solve the pending problem.
Serve More Payment Options
when your patient’s pay their bills ultimately your practice will be benefited. Providing the patients with more payment options means profit for you and your practice. Allow them to pay through cash, check, debit/credit card and through an online payment option.
Online payment option is the future norm as it brings ease to the patients where they don’t have to run anywhere or write anything by hand in order to pay their bills online. 56% of Americans were paying bills online.
Standard Payment Policy Setup
- Your practice should have a standard payment policy which can be easily understand by Patient
- Provides Support during difficult payment discussions
- Guidelines for not paying.
On time reminders Setup
On time Reminders is not harassments for patients, you should setup policy for uncollected bills reminders
Send out patient pending bill statement on a regular basis and contact patients who become past due on their balances. Remind them of your payment plan policy.
Communication setup policy
Communication is necessary with patient before visits if they have a deductible to meet. It’s a proper way to know what is your average bill per visit is for your top payers, and let patients know how much they have to pay per visit or next visit.
Make sure dedication and honesty will improve your collections but with proper technical setup you will be perform outstanding.
