Simplify patient billing and improve your cash flow. Our professional patient statement services deliver easy-to-understand invoices across multiple channels, reducing confusing billing inquiries and helping you collect patient balances faster.
With high-deductible health plans on the rise, patients are responsible for a growing portion of their healthcare costs. Utilizing professional patient statement services ensures that balances are communicated clearly and accurately. Following best practices outlined by the Medical Group Management Association (MGMA), providing transparent billing prevents delayed payments and drastically reduces front-desk complaints.
Deliver easy-to-read invoices that clearly separate insurance vs. patient responsibility
Offer multiple payment methods including online portals and QR codes
Reduce incoming billing inquiries with transparent, detailed service line descriptions
A dedicated solution to handle the printing, mailing, electronic delivery, and support for your patient balances.
We redesign clunky EMR statements into patient-friendly invoices that highlight exact amounts due and due dates to eliminate confusion.
We handle the entire end-to-end process: extracting balances from your PM system, auditing them against EOBs, printing, and mailing.
Reach patients where they are most responsive by offering traditional paper mail, secure email links, and SMS text message e-statements.
We embed direct payment links and scannable QR codes onto your statements, allowing patients to pay instantly via credit card or ACH.
Before a bill goes out, we verify the patient balance against the primary insurance ERA to ensure you aren't illegally billing for contractual adjustments.
We act as a direct extension of your billing office, fielding inbound patient calls to explain confusing charges and take payments over the phone.
Once insurance claims are processed, we securely extract all remaining patient balances directly from your PM system.
We scrub the balances for accuracy, verifying adjustments, and re-format the data into clear, easy-to-read branded statements.
Statements are dispatched promptly via the patient's preferred method—whether printed and mailed, emailed, or sent via SMS.
Patients pay quickly using integrated portals, while our dedicated helpdesk handles any inbound billing inquiries on your behalf.
Confusing medical bills lead to delayed payments and angry phone calls. We transform your patient billing into a seamless, transparent experience.
Our tailored patient statement services provide customized invoicing and expert patient support tailored to the unique procedures of 40+ practice types.
See how we’ve helped medical centers improve patient satisfaction and collect balances faster.
"Since Synergy took over our patient statements, our front desk phones have stopped ringing with confused patients. The bills are so much clearer now."
"Adding the QR codes to the mailed statements was a game changer. We've seen our patient collection speed increase by over 40%."
"Their helpdesk is fantastic. Having a dedicated team answer patient billing questions patiently and professionally reflects so well on our clinic."
"The transition to e-statements via text message has drastically reduced our postage costs, and patients love the convenience of paying from their phones."
"Since Synergy took over our patient statements, our front desk phones have stopped ringing with confused patients. The bills are so much clearer now."
"Adding the QR codes to the mailed statements was a game changer. We've seen our patient collection speed increase by over 40%."
"Their helpdesk is fantastic. Having a dedicated team answer patient billing questions patiently and professionally reflects so well on our clinic."
"The transition to e-statements via text message has drastically reduced our postage costs, and patients love the convenience of paying from their phones."
Get a free consultation to see how our patient statement services can simplify your billing process and help you collect balances faster.
