Medical Accounts Receivable and Follow-Up Services | Synergy HCLS
Accounts Receivable

Aggressive Accounts Receivable and Follow-Up Services That Maximize Cash Flow

Stop letting aged claims drain your revenue. Our expert accounts receivable and follow-up services provide relentless pursuit of unpaid claims, reducing days in A/R and ensuring your medical practice gets paid for every service rendered.


95%+
Claims Recovered
<30
Avg Days in A/R
25%
Revenue Lift
40+
Specialties Served
Accounts Receivable and Follow-Up Services

Trusted by 2,000+ Brands

Practice Fusion
Tebra
WebMD
Axxess
ClinicMind
Office Ally
Practice Fusion
Tebra
WebMD
Axxess
ClinicMind
Office Ally
Accounts Receivable Follow Up Process
What Is A/R Follow-Up?

Why Prompt Accounts Receivable and Follow-Up Services Are Critical

Unpaid and aging claims severely impact your bottom line. Utilizing dedicated accounts receivable and follow-up services ensures constant communication with payers. Following guidelines from organizations like the MGMA, we systematically track, appeal, and recover funds that would otherwise be lost to timely filing limits.

Track and intensely work aging reports (30, 60, 90+ days)

Follow up continuously with insurance payers for exact status

Recover maximum revenue while drastically reducing write-offs

Our Capabilities

Comprehensive Claim A/R Solutions

A dedicated team of follow-up specialists that works your aging buckets systematically so no claim is left behind.

Systematic Aging Analysis

We deeply analyze your 30, 60, 90, and 120+ day buckets, prioritizing high-dollar claims and those nearing timely filing limits.

Complete Accounts Receivable and Follow-Up Services

Our team utilizes web portals and persistent phone calls to payer representatives to check the exact status of delayed claims.

Patient Balance Follow-Up

We generate statements and conduct respectful, compliant follow-up communications to collect outstanding patient responsibilities.

Underpayment Identification

We actively compare received payments against your contracted fee schedules to catch underpayments and appeal for the difference.

Zero-Pay & Partial-Pay Review

Detailed analysis of EOBs/ERAs to identify and overturn inappropriate payer reductions, bundles, or zero-pay determinations.

Detailed Financial Reporting

Delivering transparent, easy-to-read metrics on your cash flow, outstanding aging buckets, and our ongoing recovery rates.

How It Works

A Strategic A/R Resolution Process

01

Analyze Aging Reports

We review your software's aging buckets to identify high-value claims that have crossed the 30-day mark without payment.

02

Investigate Status

Our specialists check payer portals and make direct phone calls to insurance reps to get the exact status of the delayed claim.

03

Resolve & Rebill

Whether it requires correcting a demographic error or adding clinical notes, we fix the issue and instantly resubmit.

04

Secure Payment

We follow through relentlessly on the re-billed or appealed claim until the correct balance is paid in full.

Why Synergy

Lower Days in A/R, Higher Cash Flow

Don't let unpaid claims become bad debt. We provide relentless accounts receivable and follow-up services to keep your revenue cycle healthy.

Drastically reduce your Days in A/R
Clear out old 90+ and 120+ day aging buckets
Free up internal staff from endless payer phone holds
Identify and correct systemic billing issues early
Ensure consistent, predictable cash flow
Seamless integration with your PM system
A/R Specialists
100% HIPAA-secure
Synergy HCLS AR Follow Up Team

Frequently Asked Questions

We typically initiate our accounts receivable and follow-up services as soon as a claim crosses the 30-day threshold without payment, ensuring prompt resolution.
Yes, our specialists actively pursue aged claims, prioritizing high-dollar amounts and those nearing timely filing limits to recover revenue before it's lost.
Yes, as part of our accounts receivable and follow-up services, we can manage patient balances by sending statements and conducting respectful follow-up calls based on your practice's preferences.
Yes, we work directly within your EMR/PM system, leaving detailed, timestamped notes on every account we touch so your internal staff always knows the claim status.

Trusted by Practices Nationwide

See how we’ve helped medical centers uncover revenue and eliminate compliance risks.

Ready to Clear Your A/R Backlog?

Get a free consultation to see how our accounts receivable and follow-up services can recover your aged claims and boost cash flow.